You Have Questions, We Have the Answers

What can I do if I need to fix my hearing aids?
If your hearing aid is not working correctly, first, try simple home troubleshooting steps like replacing the battery, clearing earwax or moisture blockages from the microphone or sound outlet, and cleaning the device with its specialized tool. If these don't work, contact your audiologist, who can often perform on-the-spot repairs, replace tubing, or send the device to the manufacturer for more complex issues. If repairs aren't possible or the device is old, it may be time to discuss replacing the hearing aid with a newer model.
What can I do if I need a hearing aid adjustment?
If you need a hearing aid adjustment, contact your audiologist or hearing care professional to schedule an appointment. Discuss your goals, concerns, and any lifestyle changes, as they can assess your hearing, adjust the device's programming, and ensure optimal function. Avoid making adjustments at home to prevent potential damage to the device or further hearing loss.
How do I care for my hearing aids?
Hearing aids require regular maintenance to ensure optimal performance and longevity. Here are essential steps for caring for your hearing aids:
Daily Cleaning:
- Remove hearing aids before showering, swimming, or engaging in activities that expose them to moisture.
- Clean the ear molds or domes with a mild soap solution and a soft brush.
- Wipe down the exterior of the hearing aids with a soft, damp cloth.
- Use a wax pick or loop to remove any debris or earwax buildup.
Weekly Maintenance:
- Open the battery compartment and remove the batteries if not in use.
- Store hearing aids in a cool, dry place away from direct sunlight and heat.
- Use a hearing aid cleaner or wipes to clean the microphone, receiver, and other components.
- Check for any signs of wear or damage, such as cracks, loose screws, or malfunctioning buttons.
Monthly Maintenance:
- Take your hearing aids to an audiologist for a professional cleaning and inspection.
- Replace the ear molds or domes if they are worn or dirty.
- Update the firmware or software if necessary.
Additional Tips:
- Avoid exposing hearing aids to harsh chemicals, such as hairspray, perfumes, or cosmetics.
- Protect hearing aids from drops or shocks by storing them in a protective case.
- Remove hearing aids before sleeping to prevent pressure buildup and discomfort.
- Keep a spare set of batteries and ear molds or domes on hand in case of emergencies.
Note: These instructions may vary depending on the specific type of hearing aid. Always consult with your audiologist for specific care recommendations.
Should I buy my hearing aids online or over the counter?
For those with perceived mild to moderate hearing loss, over-the-counter (OTC) hearing aids available online or in stores offer a more affordable and convenient option, while prescription hearing aids from an audiologist provide a superior, customized, and professionally supported solution for all types of hearing loss. A professional hearing exam is recommended to confirm your level of hearing loss before deciding.
Do I need a hearing test?
You should get a hearing test if you have trouble hearing, especially in noisy environments, frequently ask people to repeat themselves, or notice family members are concerned about your hearing. A hearing test is also recommended annually for people over 60, those exposed to loud noises, or anyone with a diagnosed hearing loss to ensure hearing aids are properly programmed.
How do I get hearing aid batteries?
You can get hearing aid batteries from several types of retailers, including pharmacies, big-box stores, and specialized online shops. To find the right battery, you must first know the correct size and color code for your hearing aid.
Should I get rechargeable batteries?
Rechargeable hearing aid batteries are a convenient and eco-friendly option, but they have a higher initial cost and depend on a consistent charging routine. Disposable batteries are cheaper upfront, widely available, and offer flexibility for travel, but require frequent replacements and contribute to waste. The right choice depends on your budget, lifestyle, and individual needs.


