Providing Exceptional Hearing Aid Services
At Heart of Illinois Hearing we combine the best of remote, phone, and in-person services to help you get the hearing aids you need. From scheduling to screening, to patient consultations, fittings, and repairs, we’ve optimized our use of the internet and phone to minimize the number of in-office visits and maximize patient satisfaction.
To ensure your health and safety we follow all guidelines and protocols. Feel free to give us a call before coming into the office and we’ll go over our safety guidelines.
The best way to schedule an appointment is to give us a call or text us. We’ll answer any questions you may have, and determine what type of appointment you need and get you scheduled at your earliest convenience.
In-office hearing test in our awesome hearing booth is the best way to fully identify your specific type and levels of hearing loss. The accurate results will enable our expert providers to determine whether hearing aids can help you and what models are best suited to your needs. Plus, when you come in you can meet our stellar staff.
If you’re unable to come into the office or prefer not to, you can get your hearing screened remotely. While we’d miss meeting you in-person, this is a first step and can determine whether an in-office evaluation is needed. In many cases, in-person hearing tests are the only accurate way to fit hearing aids. Call us and we’ll walk you through how to use our online hearing evaluation.
Are your hearing aids acting up? Or have they stopped working altogether? Many modern hearing aids allow for remote programming and troubleshooting. Call us to let us know what type of problems you are having and we can schedule an appointment or advise you on next steps.
Hearing aid fittings are crucial to ensure your hearing aids are working well. During an in-office visit we will check the overall fit, sound output, and programming of your hearing aid. If we’re unable to schedule an in-person visit, we offer remote programming and hearing aid adjustments. To make fitting your hearing aid even more convenient and faster, we offer a drive-up option, where we fit the hearing aid on you in your car.
Hearing Aid Repair Services
Broken hearing aid? Need a repair? We make it easy. Simply call or text us and tell us what’s going on with your hearing aids. If we can’t solve the issue over the phone, we’ll schedule a repair service or provide you with instructions on how to use our drop-box or mail repair services. Call us for details.
We’re following all safety guidelines and have new safety protocols in place to protect your health. Please give us a call before coming into the office and we’ll go over our new safety guidelines.